FAQ
For additional questions, contact:
support@3d-album.com

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  1. PC with 200 MHz or higher clock speed.
  2. Windows 98, 2000, ME, XP, or NT 4.0.
  3. 64 MB RAM with Windows 98, NT 4.0; 128 MB recommended.
  4. 128 MB RAM with Windows 2000, XP; 256 MB recommended.
  5. 3D video card with 16MB RAM or higher, supporting OpenGL.
  6. 800 x 600 screen resolution or higher.
  7. 16, 24, or 32 bit color depth.
  8. Sound card.
  9. CD ROM or DVD Drive.

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¬°¤°»ò§ÚªºÁn¼v»s§@®aÅܺC?
It's not supposed to, but slow-running in the 3D-Album can happen in certain cases with old computers. However, the good news is that this problem can be fixed easily.

There is nothing wrong with your 3D-Album software, your computer, or with you. What's happening is that the video card driver in your computer does not properly support the animation technology that the 3D-Album software uses.

Here is what you should do (If you're using a PC): First, you should know what type of video card your computer is using. If you had your computer custom-built, you may already know the kind of video card you have. However, if you don't know what video card you're using, click the "Start" button on your computer's Taskbar, and then go to "Settings > Control Panel". In the Control Panel menu, click "Display", which will open the "Display Properties" dialog box. From this box, click "Settings". Here, look below where it says "Display:". This is the name of the Video Card that your computer is currently using. Once you find out what video card your computer uses, you should go to the vendor's website, and then download and install the latest drivers for your video card.

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¬°¤°»ò§ÚªºÁn¼v»s§@®a¦bµøµ¡XPÅܺC?
Because Windows XP is so new, some of the graphics card drivers that were shipped with XP have not yet been developed to support XP properly.  

To solve this problem, you'll need to go the website for the vendor of your computer's video / graphics card and see if they have an XP driver available for download.  If you can't find an XP driver for your video / graphics card on the card vendor's website, you can visit the website of the manufacturer of the video chip used in your computer's video / graphics card.  Some chip manufacturers may have a generic driver for Windows XP.  

We suggest that you find out which graphics / video card you have installed in your computer, and then check below for suggestions on where you might find an XP driver for the chip used in the video / graphics card.

NVidia chips are used in the following Desktop PC video cards:

  • NVIDIA nForce, GeForce3 Ti, GeForce3, GeForce2 Ultra, GeForce2 Ti, GeForce2 Pro, GeForce2 GTS, GeForce2 MX, GeForce 256, TNT2 Ultra, TNT2 Pro, TNT2 M64, Vanta, 
    Vanta LT

ATI chips are used in the following video cards:

  • RADEON 8500, RADEON 7500, RADEON 7200, RADEON 7000, RADEON, RAGE 128 Pro, RAGE 128, and RAGE PRO.

ATI chips were used in the following discontinued video cards:

  • RADEON VE Dual Display Edition, RAGE FURY MAXX, RAGE FURY, RAGE MAGNUM, 
    XPERT 99, XPERT LCD, 3D CHARGER (PCI/AGP), XPERT@Play 98, ATI-TV, XPERT XL (PCI/AGP), ALL-IN-WONDER PRO, ALL-IN-WONDER, XPERT@Play (PCI/AGP), XPERT@Work (PCI/AGP), 3D Pro Turbo PC2TV, 3D XPRESSION+ PC2TV, 3D XPRESSION+ 

(The above names are registered trademarks of their respective companies.  Micro Research Institute, Inc. does not endorse the use of any specific video card or chip.)

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¬°¤°»ò"¿ï¾Ü¹³¯À®æ¦¡¿ù»~"¥X²{?
There is a conflict between your video card driver and the current version of your operating system. To solve this problem, you'll need to go the vendor's website of look for the latest proper version of the dirver for your operating system. See the answer to the previous question..

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Án¼v»s§@®a¥X²{¿ù»~¦b modle¨Ï¥ÎªÌ.EXE.
3D-Album has been fully tested in different Windows operating systems with different versions, In general, the invalid page fault should not be the problem of the 3D-Album program.

Invalid Page Faults are memory-behavior errors. They may be caused by too little RAM; damaged RAM; mismatched RAM; too little free hard drive space in the partition housing the swap file; poor memory management choices by the user; and overheating.

The module USER.EXE is a Windows system component that managers inputs from the user interfaces. Therefore, USER.EXE errors can be caused by device drivers, most likely, the video related problems. In some cases it is due to drivers not being up to date, and hence having conflicts with other newly installed system components, for instance, the DirectX 8.1 components.

Try one or all of the following solutions:

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§Ú¬O¥¿¦b¥Îµøµ¡ 98 on¤@ HP¹q¸£»P Riptide Án­µ©M modem combo. ³nÅé°±¤î¥H¤Î¤@­Ó­P©Rªº¿ù»~¦b "VXD RIPTIDE"¶Ç°Ê¸Ë¸m.
The old driver of the RipTide combo sound card (shipped with HP computers in 1998 to 1999) has a conflict with some of the DirectX components. HP has identified and fixed this problem. You need to download the fix RIP2141.EXE at www.modem-drivers.com. Make sure the dirver is the one that matches your sound card.

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Án¼v»s§@®a°±¤î¦bµøµ¡XP¤@¤p®É¤§«á.
This problem happens when you installed a video card driver that is not certified by XP. You'll need to go the website for the vendor of your computer's video card and look for the XP driver. See the answer to the previous question.

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¦p¦ó»s³y¤@­Ó¦Û°Ê¹B¦æªº¥úºÐ®iÄý??
Very easily. In the 3D-Album's "Build" menu, there is an option to create a slide show as a stand-alone application. When this setting is enabled, you will select a folder to which all the new application files will be copied. This folder will also automatically include a CD "autorun.inf" file. All you need to do next is copy the contents of this folder onto a CD-R or CD-RW disc, and then the slideshow application will run on any PC.

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¬°¤°»ò¦Û°Ê¹B¦æªº¥úºÐ®iÄý°±¤î?
Please see the following list and make sure you followed all the instructions:

  • Did you copy all files in the application folder created by 3D-Album onto the CD? If you have selected the option Do not show hidden or system files in your Windows File Explorer, you will not see any DLL files. As result, you may miss the file vaengine.dll, which is a necessary file to run the 3D-Album application on computers that have not installed the 3D-Album.
  • Did your CD copy utility software change any names of the files created by 3D-Album? Don't enable the DOS file name options. Otherwise, your file name will be changed when it is copied to CD.  For example, the "MyAlbum.vexe" file might be changed to "MyAlbum.vex". The 3D-Album player will not play when the file is not found by its original name.
  • Did you copy all the files into the root directory of the CD? If not, the autorun feature will not work.

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¬°¤°»ò§Ú©Ò¿ïªº¬Û¤ù©MÁn­µÀɮפ£®i²{?
Did you enable the Copy All Images into the application option? If not, the photos and sounds you selected will not be copied to the CD.  Also, when you selected this option, photos in the subfolder will not be copied. Therefore, please put all your photos in a flat folder.

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¦p¦ó¨M©w¨ì¤À¨É©ÎªÌ¤£¤À¨É¨º¬Û¤ù??
When you decide to "share" the photo images with a standalone slideshow or screensaver application you build with the 3D-Album software, the photo images are copied directly into the new slideshow application. This allows you to copy your completed slideshow onto a CD and share it with your friends. If you do not "share" the photo images, the photo images will not be copied into the new application; instead, only the name of the folder that contains your photo images will be used. This creates an application that requires less memory than a "shared" application. However, if you do not share the photo images, then you will only be able to run your standalone slideshow application off of your own computer or off of a network. To share your photos in your new slideshow application, just enable the "Copy all Photo Images into Application" setting in the 3D-Album's "Build" menu.

Important notice regarding copy image files
When choosing photo images for your slide show or screensaver, you should have all of the photo images you want to use in a single folder.  The 3D-Album software will not copy images in the subfolders.  If you want to run a presentation that retrieves images from all of the subfolders, you should select the "sharing file" option in the 3D-album's build dialog.

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§Ú¿é¤J MyAlbum ¦b Application Folder ¤å¥ó¿é¤J,¦b­þ¸Ì¯à°÷§ä¨ì¨ºÀÉ®×§¨?
Since you did not name the drive where you put the folder MyAlbum, 3D-Album assumes that you would have MyAlbum put in the Desktop's My Documents folder.

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¦p¦ó¯à°÷µ²¦X¤£¦Pªº­·®æ?
To build a mixed photo presentation, you need to select a folder that contains several photo applications you created before. This dialogue will create a program called "3DAlbumMixer.exe" in the selected folder. You may copy the entire contents of the folder onto a CD for a mixed photo presentation.

If you do not intend to run an individual photo presentation, i.e., the photo presentations will only run from the mixer, you may delete the ".exe" and the ".dll" files located in each individual photo presentation. This will reduce the total storage space of the completed mixer application.

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¦p¦ó«Ø³]¤@­Óµøµ¡­I´º©M§ïÅܵøµ¡­I´º³]¸m?
Once you have installed the 3D-Album application, you can build a 3D screensaver from your photos right away. The screensaver you build is automatically saved to your computer's Screensaver folder and is selected as the current active screensaver.

Once your screensaver is created, it is ready to be used immediately. If you want to change settings afterwards, you do not need to rebuild the screensaver. To adjust the settings of your screensaver after it's been saved to your system folder, just click the "Start" button on your taskbar, and then select "Settings > Control Panel > Display" and then click the "Screensaver" tab. Select the screensaver from the droplist and then click the "Settings" button in the Screensaver tab. This will open a menu where you can make changes to the saved Screensaver, such as selecting a new image folder to use.

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¦p¦ó§R°£¤@­Óµøµ¡­I´º?
In case you need to delete the screensaver you've created, you need to know where these screensaver files are. The screensaver you created is a part of the Visviva Screen Saver, or it may appear in the name of vaesaver on some Windows 98/95 computers. Your screensaver files are stored in the subfolder of the vscrsaver folder, which is located in the Windows system directory. If you want to delete the screensaver, go to the vscrsaver folder, and delete the subfolder that contains your presentation files. For instance, suppose the operating system is installed in the "C:" drive, and you have chosen MyScreensaver as the name of your screensaver, you will find a folder named MyScreensaver in
    c:\windows\system\vscrsaver\contents\MyScreensaver (for 95, 98, and Me), or
    c:\winnt\system32\vscrsaver\contents\MyScreensaver (for NT4.0, 2000, and XP)
Delete the folder "MyScreensaver" in the contents directory.

¦b­þ¸Ì¤U¸ü®iÄý­·®æ?
Click the More Styles button at the bottom left of the 3D-Album Window, or visit this page: http://www.3d-album.com/newstyles.html. Click the download link attached to a new style to download the style.  The style is contained in an .exe file you download.  To add the new presentation to your 3D-Album application, start the installation by clicking the "Open" or "Run From Present Location" button in the dialogue when you download the file.

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b¦w¸Ë¤@­Ó·sªº­·®æ¤§«á, »Ý­n­«·s±Ò°ÊÁn¼v»s§@®a?
Not always. If the style is located in an existing category, you do not need to restart the 3D-Album. However, if the new style is in a new category, you will need to restart the 3D-Album in order to show the new category.

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¦pªG§Ú»Ý­n§R°£¤@­Ó¤U¸ü­·®æ,¦b­þ¸Ì¯à°÷§ä¨ì?
In the new style list on the 3D-Album web page, there is a location specification attached to each style. Suppose your 3D-Album is installed in:

    c:\Program Files\3D-Album
and the location of the style is:
    Exhibition/PhotoDisplay_3
you will find the style in the following folder:
    c:\Program Files\3D-Album\Presentation\Exhibition\PhotoDisplay_3
If you want to delete the style, delete the PhotoDisplay_3 folder in the Exhibition directory.

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§Ú¹Á¸Õ¤U¸ü·sªº­·®æ, Explorer°õ¦æ QuickTime ³n¥ó©M°Ý§Ú¤É¯Å QuickTime³n¥ó.¬°¤°»ò
To download 3D-Album new styles, QuickTime movie player is not required. The 3D-Album new style package is a self-expand executable file that can run on your PC by itself and does not require any additional software for installation.

However, some versions of the QuickTime IE plug-in on Windows 98 may take the ".exe" file as a QuickTime movie and try to play it. It pops up a dialogue to ask you to upgrade the player when it detects the actual content in the file is not a QuickTime movie. Neither upgrading nor uninstalling the QuickTime would help.

To avoid this problem, try click the right button of the mouse on the download link, and then select the "Save Target As..." menu to save the EXE file to disk. When download finished, you can double click the saved file to install the new style into your 3D-Album software.

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¯à°÷¹q¤l¶l¥ó§Úªºslideshow?

Yes.  However, please be aware that the size of the slideshow will be big if there are a lot of images or sound files in your slideshow. To create a file that can be e-mailed to your friends, you will find two options in the 3D-Album's Build dialog. One option is to create a "Zip" file from your slide show.  This will create a compressed version of your entire slideshow that can be opened with an "Un-Zip" utility application.  The second option is to create a self-expandable .EXE file.  A self-expandable .EXE file can be run on a computer without having to be unzipped.  Once you have built your screensaver or slideshow, you can e-mail the folder containing the zipped or .exe files.  Please note that for Windows 95, Windows 98, and Windows Me operating systems, you cannot create a self-expandable .exe.  This function is only enabled for Windows 2000, NT 4.0,  and Windows XP.

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§ÚªºªB¤Í±o¨ìÀ£ÁYÀÉ®×, ¦ý¬O¸ÑÀ£ÁY¤§«á¤£¯à¹B¦æ, ¬°¤°»ò?
Make sure the unzip utility used by your friend did not change the file name. Some old fashioned zip/unzip utility software does change file names to DOS format. For example, the "MyAlbum.vexe" will be changed to "MYALBUM.VEX". The 3D-Album player will not play when the file is not found by its original name.

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¦p¦ó¯à°÷©ñ§Úªº®iÄý¦b¤@­Óºô­¶?
In the Build option of the 3D-Album software, there is an option to “create HTML start page.? If you enable this option, then the 3D album software will create an HTML page. This is just an HTML page that contains your slide show, only there is no accompanying text or graphics.  After you have created the HTML page, you can upload the HTML file onto your web server.  If you like, you can add more contents to the HTML page such as text or graphics.  When a visitor to your site clicks the link to the web page, the web page will automatically play your presentation.  When your slideshow runs, each picture in the slideshow will only be downloaded when it is needed, which will allow your slide show to begin playing before the downloading time is complete.

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¬°¤°»ò¬ðµM¥X²{¥X¿ù«H®§, ·í§Ú¹Á¸ÕÅã¥ÜÁn¼v»s§@®a«Ø³yªººô­¶?
Please check the following list:

  • Do you have fire wall installed on your computer? You need to let the fire wall allow the files created by the 3D-Album to be downloaded to your computer.
  • Did you have the correct link reference? For example, if you want to put your presentation files in the folder http://www.myweb.com/mydemo, did you type this correctly in the URL Address of the 3D-Album Build Dialogue
  • Did you upload all the files into the URL address you selected?
  • When the files were uploaded to the URL address on the web server, did the FTP utility software change any file names? Especially for Unix servers, did the FTP utility software change the cases of any letter?

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¦p¦ó³Ð³y¤@­Ó¥þ³¡«Ì¹õ®iÄý?
To create a presentation that occupies the entire web browser window, you need to modify the HTML page as follows:

  • In the HTML body tag, set the leftmargin and the topmargin to zero:
    <body leftmargin=0 topmargin=0>
  • In the OBJECT tag (for Microsoft Internet Explorer) or the EMBED tag (for Netscape), set the width and the height to "100%".

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¦p¦ó¥[¬Û¤ù¦b©Ò¿ïÀÉ®×§¨?
Select a different image folder in the folder tree at the left of the 3D-Album Organizer. Right click on the thumbnail image that you want to add, and then select the "Copy to the Current Folder" menu.

Alternatively, you can drag the thumbnail from any folder into the dock frame at the top of the Organizer. Return to the current folder by clicking the "Current" button, and then drag the thumbnail from the dock into the current folder.

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¦p¦ó§R°£¬Û¤ù¦b©Ò¿ïÀÉ®×§¨?
Right click on the thumbnail image that you want to delete, and then select the "Delete" menu. If you want to restore the deleted photo, go to the Recycle Bin in the Windows File Explorer, right click on the deleted file and select the "Restore" menu.

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¦p¦ó§R°£©æ«ü¬Û¤ù¦b¬Û¤ù²Õ´ªÌ¾¹ªºÁ{®É®Ø¬[?
The 3D-Album contains a Photo Organizer window. From this window, you can select the photos that you want your slideshow or screensaver to contain, and you can also edit the order in which each of the photos will appear. At the top of the Organizer is a "dock" frame into which you can drag images from other folders and store them there temporarily as a thumbnail shortcut while you select a different folder. Once you have selected another folder, you can drag the thumbnail image into the new folder; this will automatically place a copy of the image into the new folder. 

If you want to delete a photo thumbnail (shortcut) from the dock frame, just carefully click and drag the thumbnail image out of the dock frame, and then release the mouse button. This will remove the thumbnail image from the dock frame. While you are deleting photo thumbnails, you have to be careful not to accidentally drop the thumbnail into a selected folder; this will cause the image to be copied into that folder.

Another way to delete the thumbnail shortcut in dock frame is to right click on the thumbnail and select the "Delete Shortcut" menu.

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¨Ï¥Î¤°»ò¤j¤p¬Û¤ù¦bÁn¼v»s§@®a?
3D-Album can display photos in any size. However, a large size photo is not necessary for screen display and it will reduce the performance significantly. The appropriate size is anywhere between 500 x 500  pixels to 1000 x 1000 pixels, depending the screen resolutions.

A large size photo does not create better images. 3D-Album has to reduce the size in order to make it acceptable by the graphic hardware. Because the reduction must be executed in real time, the results will not be as good as a reduction performed by a photo editor's "resample" function.

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¨Ï¥Î¤°»ò¬Û¤ù·Ç³Æ¦bÁn¼v»s§@®a?
You may need to crop the image into an appropriate shape for certain types of 3D presentation styles. For instance, wider images are preferable in some presentation styles, while square images are preferable in other presentation styles.

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¦p¦ó°µ§ÚÅã¥Ü¬Û¤ù¦b¤@­Ó³z©ú­I´º?
You may use an image editor to remove the background and save the image into a RGBA 32-bit PNG file.

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¦p¦ó½s¿è¬Û¤ù?
You will need to select an external image editor using the "Set Image Tool" button in the 3D-Album Organizer. Then, you can right click on the thumbnail image and choose the "Open to Edit" menu.

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§Úªº¬Û¤ù¨ì³B¦³¦ÃÂI?
Please check the following list:

  • At the bottom of the 3D-Album window, there are number of round buttons in different sizes to control the image quality. Did you accidently selected the smallest button (the lowest quality) button?
  • If you have an ATI's video card, make sure that the option Enable texture compression is disabled. To do this, click Start, point to Settings, and then click Control Panel. Double-click Display. On the Settings tab, click Advanced, then the the OpenGL tab. Toggle off the Enable texture compression button.
  • If your 3D-Album CD is labeled in a version smaller than 2.03, download the patch, which will enhance the image quality of your presentation. You also need to re-download the new styles if you download them before May 24, 2002.

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¤°»òÁn­µ¤å¥ó¯à°÷¨Ï¥Î?
The 3D-Album software allows you to play sound files with the following file extensions: .wav, .mp3, .wma, .midi, .rmi, .riff, and .aif.

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¦p¦ó¿ï¾Ü¤@­Óºqªº§Ç¦C?
The 3D-Album software allows you to choose a single sound file or a series of sound files to play while your slideshow or screensaver application is running. Press the "Sound" button on the 3D-Album's control panel to open up a browser. To have a single sound file play, select the name of the file from a folder in the browser and click "OK". To have a number of sound files play, select a folder that contains sound files and click "OK". All of the sound files recognized by the 3D-Album software in the selected folder will play in a loop.

The 3D-Album software allows you to play sound files with the following file extensions: .wav, .mp3, .wma, .midi, .rmi, .riff, and .aif.

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Án­µÀɮפ£¯à°÷ºt«µ
The Windows Media Player does not play a MIDI file with path longer than 142 characters. (This bug only applies to MIDI sound files.) Make sure that your 3D-Album application is not built in a folder that has a very long path name, and make sure that your midi sound file does have a very long file name.

Please note that the path "My Documents" is actually a long path name, something like:

"C:\Documents and Settings\Administrator.WORKGROUP\My Documents"
Also, the Visviva Web plugun downloads files to the "Application Data\visviva" folder, which could have a quite long name, dependning on your computer settings:
"C:\Documents and Settings\Administrator.WORKGROUP\Application Data\visviva"
Therefore, before you build HTML applications, rename your MIDI file to a short name, and put your HTML page in your web server with a URL path as short as possible.

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§Ú¤w¨Ï¥Î¤@­Ó WMAÀÉ®×, ¬°¤°»òWMAÁn­µÀɮפ£¯à°÷ºt«µ?
If your WMA song was converted from a Music CD (.cda), then the WMA song is licensed only for the computer where you first converted the original format. This license cannot be transferred to a different computer. If you want to play the WMA on a different computer, you will have to license the WMA song on that specific computer. To license a WMA song, double-click the sound file you want to license, and then the Windows Media Player will ask you where you would like to send the requirement for the license.

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Copyright c 2001 Micro Research Institute. All rights reserved. 3D-Album is a registered trademark of Micro Research Institute.