3D-Album Home

fatboyharley · Posted: Mon Aug 13, 2007 8:53 am Post subject: website problem

when I load the program on website it comes up and says you need to down load the player. When you start to do this it says there is an problem registering the program.
Thanks ED

www.bkky9.org/photo/index.htm

Bill Smith · Posted: Thu Aug 16, 2007 10:52 pm Post subject:

I tried the link. I received an error message about a "new.vexe" file. Can you provide some more information for us?

Actual product version used to create album, including release.

On your hard drive, before you uploaded anything to your web page, what .vexe file would you click on to have your PC run your album for you? If it is a different name from "new.vexe", then you might try tweaking the html code to match that file name.

I look forward to seeing all the cycle pictures.
_________________
Bill

HOW TO: www.northwestpages.com/3dalbum_tutorial/
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fatboyharley · Posted: Fri Aug 17, 2007 2:22 am Post subject: website problem

3D album 2.8 -- upgrabed 2.8 where is build number

Bill Smith · Posted: Fri Aug 17, 2007 4:37 pm Post subject:

2.8 - the .8 is probably the version.

What about the .vexe name? List all the files and folders from your BUILD. I suspect your problem is that your vexe has a different name then the web page HTML.

You might consider upgrading to one of the version 3 products. Check out the 3d-album home page for information about that.
_________________
Bill

HOW TO: www.northwestpages.com/3dalbum_tutorial/
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fatboyharley · Posted: Fri Sep 14, 2007 6:57 pm Post subject: website problem

I am still having a problem it downloads the viewer file them says cant register it ?

Bill Smith · Posted: Sat Sep 15, 2007 11:50 pm Post subject:

I haven't checked in a while, but there used to be a restriction that the web pages would only work with IE. Are you using IE?
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Bill

HOW TO: www.northwestpages.com/3dalbum_tutorial/
YouTube: www.youtube.com/user/northwestpages
Facebook: www.facebook.com/NWpages

fatboyharley · Posted: Sun Sep 16, 2007 9:48 pm Post subject: website problem

I am using IE When I go to the website I can view all the pictures correctly no sure why must have downloaded viewer before . however no one else van view them
Thanks ED

Bill Smith · Posted: Sun Sep 16, 2007 10:06 pm Post subject:

I just viewed it. I used http://www.bkky9.org/photo/bkky9.html and saw the first two pictures.

Have your friends try that link. If it doesn't work, then maybe have them download and install the visvivia player before trying to view the web page. The player can be found bottom left area on the http://www.3d-album.com home page.

I'm beginning to suspect that the player program is what you were having problems getting it to register. That may be do to administrative rights on the PC. But, let's get your friends to see your web page before we worry about that.
_________________
Bill

HOW TO: www.northwestpages.com/3dalbum_tutorial/
YouTube: www.youtube.com/user/northwestpages
Facebook: www.facebook.com/NWpages

fatboyharley · Posted: Sun Sep 16, 2007 10:15 pm Post subject: website problem

when the main page comes up and you push the ride photos button that is the page it goes to. everyone else it says it is downloading the player and then locks up and says program cann't be registered. The player the is

Bill Smith · Posted: Sun Sep 16, 2007 11:06 pm Post subject:

I'm sorry I can't help you Ed. When I go to the web page listed above (either by entering that URL or by starting with your home page and then following the link, the web page works fine for me.
_________________
Bill

HOW TO: www.northwestpages.com/3dalbum_tutorial/
YouTube: www.youtube.com/user/northwestpages
Facebook: www.facebook.com/NWpages

KatN · Posted: Mon Sep 17, 2007 3:02 pm Post subject:

Very Nice Ed! I TRY to do a friend's family picnic each year that is an 'unofficial' Blue Knight gathering in NY. The only one I have on the web is the 2005 draft.

http://www.katnarde.com/Video/VanZile05.wmv

Maybe you'll see some acquaintences!

Road Queen

Bill Smith · Posted: Tue Sep 18, 2007 12:16 am Post subject:

I just remembered an old posting from Styler about web site problems. I hate to admit this - but this is even in my tutorial, and I forgot about it.

This may why some people can't see the album, but we 3D-Album users can.

goldberg96 · Posted: Tue Oct 30, 2007 9:23 am Post subject:

I am a new user to the product and I am working on another problem. As a test I tried to access my web page from two other computers in my home office. Both computers have the same issue: the web page says you have to load an activex control (I assume that's the viewer), it starts the 2.8Mb download and then says 'Failed to register object'. These are both Windows XP Professional computers and IE 7. If I am going to use this product on my website for users to visit, I can't be having these problems. Most users are not computer consultants like me and I can't even figure out what the problem is.

Can I get some help with this 'can't register object' message. I can't be having users having to go to a website and manually load a viewer. That would make this useless to me and I just purchased it.

David Garcia · Posted: Fri Dec 07, 2007 3:36 pm Post subject:

I (and my potential customers) are having the same problem with the "Fail to register active object" message when downloading the player, and I am using Album V3.29 CS. It works on some computers but not others.

I have searched the forum and have not found a definitive answer so I appealed to the support group. I described the problem in detail and they are looking into it. Unfortunately they are unable to replicate it.

If and when I get an answer I will post it under the "Fail to register" post.

goldberg96 · Posted: Fri Dec 07, 2007 7:38 pm Post subject:

I virtually gave up trying to use this product on the web because of this very problem. I haven't even used the product in two months because I wanted it for web shows.