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Image Display Issues

 
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gldavis
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Joined: 31 Dec 1969
Posts: 1

Product: 3D-Album Commercial Suite

PostPosted: Mon Dec 08, 2003 11:50 am    Post subject: Image Display Issues Reply with quote

I'm using the commercial suite and I'm having some interesting issues with the Christmas Tree #3 style.

I'm using a laptop with a different display adapter for docked and undocked profiles. The docked profile uses a Matrox Millenium G450 DualHead DVI running with 32bit color. The undocked profile uses a NVidia GForce 440 Go mobile display adapter also running with 32bit color.

The issue is the snowflakes that fly around in the background. On the undocked profile these images display properly as just snowflakes, but on the docked profile, and on any other machine I run this on, the snowflakes show up with a black background.

I've not been able to issolate anything unique about any machine and they're all using pretty standard hardware with DirectX 9.0b.

Any suggestion to resolve this problem are greatly appreciated.
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Styler
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Joined: 21 Jan 2003
Posts: 814

Product: Trial Version or None

PostPosted: Tue Jan 06, 2004 10:57 pm    Post subject: Reply with quote

Your docked profile uses a Matrox card, which does not support additive blending. The undocked profile uses a NVidia GeForce, which supports additive blending. Additive blending is used to show the lighting effect and sparcles in some of the 3D-Album styles. If the card does not support it, a solid black color will show on the background.

All NVidia GeForce and ATI Radeon support additive blending.
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paulaoneil
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Joined: 31 Dec 1969
Posts: 18

Product: 3D-Album PicturePro Plantinum

PostPosted: Mon Jan 12, 2004 9:39 am    Post subject: Imaging Issues - Black squares Reply with quote

I have similar problems with the "sparkles, stars and flares" used in some of the styles. What I don't understand is how they can work so wonderfully (like in Christmas #2 and Composition #3) and yet show up as black squares or hexagons in Wedding #1 and Heading #4.

I was having a problem with them in Christmas #3 so I just went into the folder under 3D-Album/Presentation/Christmas_3 and deleted the file. Christmas #3 works fine now but there are no sparkles. At least I can use it. I tried doing the same thing with Wedding #1 and Heading #4 but deleting the flares and stars didn't work. I just get big white square instead of black ones with faint stars. Is there a way to go in and delete them so I can use the presentations is a "plain" way. I really would like to use the wedding one.
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maid
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Joined: 31 Dec 1969
Posts: 0

Product: Trial Version or None

PostPosted: Thu Aug 25, 2005 12:06 am    Post subject: Wedding #1 Reply with quote

I am having the same problem with Wedding #1 I have black hexagons too.
i use a Toshiba Satellite computer I am not sure where to look at the video card but it has 500mb memory with a celeron CPU 2.2ghz
82852/82855 gm/gme graphics controller

maid
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maid
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Joined: 31 Dec 1969
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Product: Trial Version or None

PostPosted: Thu Aug 25, 2005 12:18 am    Post subject: Wedding #1 Reply with quote

I am having the same problem with Wedding #1 I have black hexagons too.
i use a Toshiba Satellite computer I am not sure where to look at the video card but it has 500mb memory with a celeron CPU 2.2ghz
82852/82855 gm/gme graphics controller

maid
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rsnow
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Joined: 31 Dec 1969
Posts: 641

Product: 3D-Album Commercial Suite

PostPosted: Thu Aug 25, 2005 4:23 am    Post subject: Reply with quote

Have you tried contacting the manufacturer of your laptop to see if their graphics controller supports additive blending?

It is unfortunate but I have noticed that people using laptops seem to have more problems with graphics intensive programs. I guess it is difficult for the manufacturers to get the power of a high end graphics card into a laptop.
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