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gldavis Lieutenant

Joined: 31 Dec 1969 Posts: 1
Product: 3D-Album Commercial Suite
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Posted: Mon Dec 08, 2003 11:50 am Post subject: Image Display Issues |
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I'm using the commercial suite and I'm having some interesting issues with the Christmas Tree #3 style.
I'm using a laptop with a different display adapter for docked and undocked profiles. The docked profile uses a Matrox Millenium G450 DualHead DVI running with 32bit color. The undocked profile uses a NVidia GForce 440 Go mobile display adapter also running with 32bit color.
The issue is the snowflakes that fly around in the background. On the undocked profile these images display properly as just snowflakes, but on the docked profile, and on any other machine I run this on, the snowflakes show up with a black background.
I've not been able to issolate anything unique about any machine and they're all using pretty standard hardware with DirectX 9.0b.
Any suggestion to resolve this problem are greatly appreciated. |
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Styler Major General

Joined: 21 Jan 2003 Posts: 814
Product: Trial Version or None
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Posted: Tue Jan 06, 2004 10:57 pm Post subject: |
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Your docked profile uses a Matrox card, which does not support additive blending. The undocked profile uses a NVidia GeForce, which supports additive blending. Additive blending is used to show the lighting effect and sparcles in some of the 3D-Album styles. If the card does not support it, a solid black color will show on the background.
All NVidia GeForce and ATI Radeon support additive blending. |
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paulaoneil Lieutenant

Joined: 31 Dec 1969 Posts: 18
Product: 3D-Album PicturePro Plantinum
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Posted: Mon Jan 12, 2004 9:39 am Post subject: Imaging Issues - Black squares |
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I have similar problems with the "sparkles, stars and flares" used in some of the styles. What I don't understand is how they can work so wonderfully (like in Christmas #2 and Composition #3) and yet show up as black squares or hexagons in Wedding #1 and Heading #4.
I was having a problem with them in Christmas #3 so I just went into the folder under 3D-Album/Presentation/Christmas_3 and deleted the file. Christmas #3 works fine now but there are no sparkles. At least I can use it. I tried doing the same thing with Wedding #1 and Heading #4 but deleting the flares and stars didn't work. I just get big white square instead of black ones with faint stars. Is there a way to go in and delete them so I can use the presentations is a "plain" way. I really would like to use the wedding one. |
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maid Lieutenant

Joined: 31 Dec 1969 Posts: 0
Product: Trial Version or None
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Posted: Thu Aug 25, 2005 12:06 am Post subject: Wedding #1 |
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I am having the same problem with Wedding #1 I have black hexagons too.
i use a Toshiba Satellite computer I am not sure where to look at the video card but it has 500mb memory with a celeron CPU 2.2ghz
82852/82855 gm/gme graphics controller
maid |
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maid Lieutenant

Joined: 31 Dec 1969 Posts: 0
Product: Trial Version or None
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Posted: Thu Aug 25, 2005 12:18 am Post subject: Wedding #1 |
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I am having the same problem with Wedding #1 I have black hexagons too.
i use a Toshiba Satellite computer I am not sure where to look at the video card but it has 500mb memory with a celeron CPU 2.2ghz
82852/82855 gm/gme graphics controller
maid |
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rsnow Major General

Joined: 31 Dec 1969 Posts: 641
Product: 3D-Album Commercial Suite
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Posted: Thu Aug 25, 2005 4:23 am Post subject: |
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Have you tried contacting the manufacturer of your laptop to see if their graphics controller supports additive blending?
It is unfortunate but I have noticed that people using laptops seem to have more problems with graphics intensive programs. I guess it is difficult for the manufacturers to get the power of a high end graphics card into a laptop. |
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