3D-Album Home

Alvaro J M Oliveira · Posted: Wed Jan 12, 2005 3:39 pm Post subject: Printing problems

New to 3d-Album. Well, my problem seems simple, but still...very strange. I could made a VCD, it did work well, I'm glad. But, I CAN NOT PRINT ANYTHING FROM THE 3d-ALBUM. Nor pictures, pages setup from the Layout page, or even simply a topic from the help menu. Yes, my printing is working fine, I can print from other programs like MIcrosoft Word, Imaging, Paint, etc. That's what happens: I click the print button on the 3d-Album page, the regular window for printing opens, I click OKAY, the cursor goes till 10% and desapears, nothing happens after. Does anybody has a clue? Thank you very much for your attention!

nan · Posted: Wed Jan 12, 2005 8:09 pm Post subject:

Check in the printing dialog's printer droplist and see if it is the printer that is currently in use.

Alvaro J M Oliveira · Posted: Thu Jan 13, 2005 9:15 am Post subject: Printing problems

[b]Thank you for your answer, but yes, I have the right printer in use in the printing dialogue drop list. Hope to receive other ideas, the Layout tool is one of the reasons I got the 3-album, is very frustranting not be able to use it. I add another doubt: I've tried to save a page layout and open the saved file with another program and it did not work either. Actually, when I click the saved file, all I see is an long list of errors!

nan · Posted: Thu Jan 13, 2005 11:57 am Post subject:

What error message? Can you post it here? Is it a script error?

Also, what version of the 3D-Album do you hvae? You may try to upgrade to the latest verion 3.16.

MeTweety · Posted: Fri Dec 29, 2006 7:13 pm Post subject:

Hi,

I just got 3-D Platinum and I'm having the exact same problem with printing. When I try to print from the Layout categories (simple layout, calendar,etc.), it goes to exactly 10% and then disappears. I've tried sending the print to each of my printers, and still no luck.

Would anyone have any suggestions? I have no problems printing from any other software.

Bill Smith · Posted: Fri Dec 29, 2006 8:35 pm Post subject:

Download and install the latest update (3.28). Be sure to download the larger of the two files (you can then download the smaller ones for future updates). There were several print related problems that various updates have addressed, so updating to the latest version is a good first step in fixing problems.

Be sure to close the 3D-Album program before executing the update.
_________________
Bill

HOW TO: www.northwestpages.com/3dalbum_tutorial/
YouTube: www.youtube.com/user/northwestpages
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MeTweety · Posted: Fri Dec 29, 2006 8:39 pm Post subject:

I also just tried saving the file to print in another program (as Mr Oliveira attempted to do) and got a list of the following 23 script errors when I tried to open the file.

Script errors detected
Errors are recorded in C:\program files\visviva\vae\work\error.log
In file ??C\My pictures\test06.vobj. 23 errors

Error at
(6,1) a class is expected
(12,25) a class is expected
(24,25) a class is expected
(36,25) a class is expected
(48,25) a class is expected
(62,9) a class is expected
(81,16) the name setting is not defined
(82,22) the name template_path is not defined
(83,21) the name picture_path is not defined
(84,21) the name num_of_pages is not defined
(85,14) the name width is not defined
(86,15) the name height is not defined
(88,20) the name left_margin is not defined
(89,21) the name right_margin is not defined
(90,19) the name top_margin is not defined
(91,22) the name bottom_margin is not defined
(92,17) the name hspacing is not defined
(93,!7) the name vspacing is not defined
(99,25) a class is expected
(178,25) a class is expected
(257,25) a class is expected
(336,25) a class is expected
(417,9) a class is expected

I'm using 3-D Picture Pro Platinum, and have the latest update installed.

Thank you to anyone who can offer suggestions!

MeTweety · Posted: Fri Dec 29, 2006 8:57 pm Post subject:

Hi Bill,

Thank you for responding so quicky.

I just got the program for Christmas, and I downloaded the 3.28 update right away (the one marked for "Platinum" which was the larger file). My 3-D software was closed when I downloaded the update, I saved the update and then did the execute. I know I had the right printer selected as I attempted to print from both of my printers.

Any ideas???

Bill Smith · Posted: Fri Dec 29, 2006 11:36 pm Post subject:

I'm lucky, and I can print from the LAYOUT tab with no problems. So, I don't have any ideas other then print drivers, and updates - both of which you've already done. Sorry.

Unless someone jumps in with a solution, send an email to support@3d-album.com.

Please post any final fixes here for other users to see.
_________________
Bill

HOW TO: www.northwestpages.com/3dalbum_tutorial/
YouTube: www.youtube.com/user/northwestpages
Facebook: www.facebook.com/NWpages