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dixiegal
Lieutenant
Joined: 31 Dec 1969
Posts: 0
Product: 3D-Album PicturePro Standard
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 Posted: Fri Dec 16, 2005 3:22 pm Post subject: Visviva Animation Engine |
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I keep getting an error message saying, "Visviva Animation Engine has encountered a problem and needs to close".....even when I am not using the Picture Pro program. What can I do to stop this reocurring error message?
Sherrie |
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nan
Lieutenant General
Joined: 25 Jan 2003
Posts: 1173
Product: 3D-Album Commercial Suite
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| Posted: Sat Dec 17, 2005 1:06 am Post subject: |
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| Do you use screensaver created by 3D-Album and played by Visviva Animation Engne? You may have inconsistent dlls with version conflicts. See if the roblem can be solved by re-running the 3D-Album update package. |
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dixiegal
Lieutenant
Joined: 31 Dec 1969
Posts: 0
Product: 3D-Album PicturePro Standard
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| Posted: Sat Dec 17, 2005 9:58 am Post subject: |
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No, I don't run a screensaver. But, I will try your suggestion. Thanks!
Sherrie |
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