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My previous version of 3D-Album CS (3.0 "beta 1") runs rock solid.

Upgraded to 3.28 and it crashes with: "An unhandled run-time exception is detected in ScriptV scripts" every time when displaying an album in design. 3D-Album then terminates.

Un-installed the entire application. Reinstalled 3.0 "beta 1" and it runs fine. Ungraded to 3.28 again - crashes every time.

3D-Album is closed when I perform the upgrade. I used the "large" 42MB upgrade package.

Windows XP SP-2 / 1.5GB RAM / AMD 3400 / Radeon 9600 / DirectX 9.0c

I have seen at least 4 posts regarding this error - without any solution offered.

Hopefully, I have provided enough information here to receive an answer.

Many thanks!

Bill Smith · Posted: Thu Jan 25, 2007 11:08 am Post subject:

It sounds like you're doing the right step for upgrading.

Try downloading another copy of the large update file again, just in case the copy you've been trying to use has a problem.

If that doesn't work, and if noone offers you another solution, then send an email direct to support@3d-album.com and tell them about your problem.
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Bill

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Styler · Posted: Thu Jan 25, 2007 11:22 am Post subject:

If you have purchased 3D-Album CS 3.0 beta, you should receive the CD for the formal release. The update may not work for the Beta version. You need to install the formally released version from the CD and then perform the update.

cd-card.biz · Posted: Thu Jan 25, 2007 4:35 pm Post subject: