3D-Album Home 3D-Album Home
Forums for 3D-Album community
 
 FAQFAQ    SearchSearch    What's NewWhat's New    AnnouncementAnnouncement   RegisterRegister 
 ProfileProfile    Log in to check your private messagesLog in to check your private messages    Log inLog in 

Picture Rack #5 missing

 
Post new topic   Reply to topic    3D-Album Forum Index -> Style Questions
View previous topic :: View next topic  
Author Message
tamlinn07
Lieutenant
Lieutenant


Joined: 24 Apr 2007
Posts: 1

Product: 3D-Album PicturePro Standard

PostPosted: Thu Apr 26, 2007 10:59 am    Post subject: Picture Rack #5 missing Reply with quote

Anyone know what happened to picture rack #5? It's just gone. It was there yesterday, but today when I went to download it, it was gone. I really need that one.
Back to top
View user's profile Send private message
Bill Smith
Lieutenant General
Lieutenant General


Joined: 29 Jan 2003
Posts: 1585
Location: Portland, Oregon
Product: 3D-Album Commercial Suite

PostPosted: Thu Apr 26, 2007 1:16 pm    Post subject: Reply with quote

I checked the normal place, and it appears to be missing. I hope they fix this soon as there are several other styles missing, including some that my How To Videos refer to. (If you log out and then view the STYLES list you can find the style you want - but you can't download it without logging in, and once you log in Picture Rack 5 no longer shows up in the list).

You might want to send an email direct to support@3d-album.com and ask them about it. (I also sent them an email about this).

The other approach that you can try is this: Load the larger update file for your version of the 3D-Album program. It contains most of the styles that are available for each version of the product. Be aware that a few users have expressed problems with the current release of 3.29. I believe that fixes/patches are available for any problems.
_________________
Bill

HOW TO: www.northwestpages.com/3dalbum_tutorial/
YouTube: www.youtube.com/user/northwestpages
Facebook: www.facebook.com/NWpages
Back to top
View user's profile Send private message Visit poster's website
Bill Smith
Lieutenant General
Lieutenant General


Joined: 29 Jan 2003
Posts: 1585
Location: Portland, Oregon
Product: 3D-Album Commercial Suite

PostPosted: Fri Apr 27, 2007 11:18 am    Post subject: Reply with quote

Support at 3D-Album got back to me.

Basically they said that when you log in, the only download styles that you will see are the ones for your version that aren't already part of the CD. (The advantage of this approach is that you don't see a ton of styles, most of which you've already installed. The disadvantage is that you can't easily re-install a style.)

So, this means that you should have Picture Rack 5 already installed. (Look for it as Photo Frame 5 in the Photo Frames area). If you don't see it, then try my update suggestion.
_________________
Bill

HOW TO: www.northwestpages.com/3dalbum_tutorial/
YouTube: www.youtube.com/user/northwestpages
Facebook: www.facebook.com/NWpages
Back to top
View user's profile Send private message Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic    3D-Album Forum Index -> Style Questions All times are GMT - 6 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum




Powered by phpBB © 2001, 2002 phpBB Group